
Kenya Power Explains How to Report Power Outage, Monitor Progress: "Let Us Know in Seconds"
- 24.03.2025 14:41
- tuko.co.ke
- Keywords: Electricity, Customer Service
Kenya Power introduced a USSD code (*977#) to report power outages, providing an incident number to track resolution progress. CEO Joseph Siror noted that most outages result from tree-related issues, often due to residents blocking access for staff to prune trees or maintain lines.