Ads ruined social media, now they’re coming to AI chatbots

Ads ruined social media, now they’re coming to AI chatbots

  • 03.06.2025 05:49
  • economictimes.indiatimes.com
  • Keywords: Addiction, Privacy, Autonomy, Mental Health

Ads are moving into AI chatbots, risking addiction and manipulation. Companies experiment with ads in chatbot conversations, using personal data for hyper-targeted marketing. This shift could replicate social media's pitfalls, with ads exploiting users' trust in AI for profit.

Meta ProductsWEICFsentiment_dissatisfied

Estimated market influence

Anthropic

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Analyst rating: N/A

Subscription model

Meta Platforms Inc.

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Analyst rating: N/A

Designed algorithms to promote engagement

Google

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Analyst rating: N/A

Putting advertisements in third-party chatbots

Perplexity

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Analyst rating: N/A

Building a browser to track user data

OpenAI

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Analyst rating: N/A

Hiring CEO to help scale ad business

Chai

Chai

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Analyst rating: Strong buy

Serving pop-up ads

Character.ai

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Analyst rating: N/A

Romance and friendship chatbot

Talkie

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Analyst rating: N/A

Romance and friendship chatbot

Replika

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Analyst rating: N/A

Romance and friendship chatbot

Botify

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Analyst rating: N/A

Romance and friendship chatbot

Context

Analysis of AI Chatbots and the Advent of Advertising Integration

Market Trends

  • Global Chatbot User Base: Over 500 million active users as of recent estimates.
  • Subscription Model Pressures: Anthropic's introduction of a $200/month "Max" tier highlights the need for new revenue streams beyond subscriptions.
  • Ad Integration Experimentation: Tech companies are exploring广告 integration in chatbots, with Google already testing ads in third-party platforms like Chai.

Competitive Dynamics

  • Google's Ad Network Expansion: Google is integrating ads into third-party chatbots, targeting platforms with high user engagement (e.g., Chai, where users spend an average of 72 minutes daily).
  • Perplexity's Strategy: Plans to develop a browser for hyper-personalized ads, leveraging user data beyond app boundaries.
  • OpenAI's Move: Hiring Fidji Simo, former Instacart CEO, to scale ad-based growth strategies.

Strategic Considerations

  • Intention Economy: Chatbots may steer conversations toward sales or brand promotion, as suggested by Cambridge University researchers.
  • Targeted Manipulation Risks: Potential for ads to exploit user data, including health and relationship details, leading to ethical concerns.

Risks and Challenges

  • Addiction and Autonomy Loss: Advertising in chatbots could exacerbate user addiction, mirroring social media's "enshittification."
  • Ethical Concerns: The integration of ads raises issues about privacy, autonomy, and mental health impacts.

Long-term Effects

  • Regulatory Necessity: The article underscores the need for regulation to prevent repeating past mistakes, such as the negative outcomes of social media ad models.

Regulatory Implications

  • Preemptive Regulation: The author advocates for regulation before ads become deeply entrenched in AI, to avoid post-damage analysis.

This analysis highlights the potential for advertising to transform AI chatbots into powerful tools for manipulation, with significant implications for user trust and market dynamics.